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What formats are available?
Do you provide Color Charts?
What Equipment do I need to use the designs?
Are these quality designs?
Where do you get your graphics?
What is your refund policy?
What are your terms of use?


What formats are available?
ART, DST, HUS, JEF, PCS, PES , SEW, VIP and XXX. Please specifyyour format when ordering, otherwisePES will be sent. I can convert to other formats. If yours is not listed, please email to ask.

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Do you provide Color Charts?
Each design comes with a Word document with colors, stitch order, sizes and other stitch information.

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What Equipment do I need to use the designs?
These are machine embroidery designs. You will need an embroidery sewing machine to stitch these designs and the appropriate hardware and software to transfer the designs to your machine (for example, a reader/writer, amasing box etc). Designs are also sent to you as zip files, so you will need to upzip design files.

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Are these quality designs?
My designs are created by me using Corel Drawings PRO and Embird. They have as few jumps as possible and are tested to verify good quality. A sample design from each set can be downloaded for free from my website http://www.glynchelyn.com/embroidery_designs.htm

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Where do you get your graphics?
Graphics are created by me or purchased from artists who create especially for embroidery.

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What is your refund policy?
Due to the nature of embroidery software, I do not offer refunds or exchanges. All designs have been test stitched a number of times prior to being offered for sale. I will however replace damaged files or CDs. Please email with any issues or problems.

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What are your terms of use?
Designs can be used on items to be sold as long as long as you do not mass produce. Designs (either purchased or free) can not be sold, traded, shared or included in other other design package, including copying with intent or sharing with friends or family.

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Last Updated: 8 Jun 2007 16:48:47 PDT home  |  about  |  terms  |  contact
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